Online Help
Security Information
Insightek uses several layers of technology to ensure the confidentiality of your transactions.
Browser Encryption
We require the use of a secure browser to access account information, view confidential reports, and change settings. Netscape Navigator®, Netscape Communicator, and Microsoft® Internet Explorer are all secure browsers. If you are not using one of these browsers, or feel your browser does not meet the security requirements of Insightek, use one of the following links to download an upgraded browser.
Click here to check your current browsers security and encryption levels.
Microsoft® Internet Explorer 5.0x 128-bit version. To upgrade to the enhanced Internet Explorer web browser with 128-bit encryption:
Netscape Navigator® 4.0x. To download the 128-bit version, choose the operating system, language, and product version; then select "Download strong U.S./Canada-only encryption if available"; then click on the "Download for Free" button.
If you have America Online, use the keyword UPGRADE.
Remember that once you've downloaded the proper browser, you must install it on your computer. Follow the browser manufacturer's instructions that appear on your screen.
Secure browsers employ Secure Sockets Layer (SSL) technology to communicate with servers. This technology encrypts or scrambles your account information so it's virtually impossible for anyone other than Insightek to read it.
What is SSL?
SSL is a protocol designed by Netscape Communications Corporation to provide secure communications on the Internet. SSL does three things:

1. Authentication - SSL verifies that you've connected to the Insightek server. You can be assured that you are actually communicating with Insightek, and not a third party trying to intercept the transaction.

2. Encryption - SSL creates a secure communication channel by encrypting all communication between the user and the server so that even if someone does intercept part of the communication they cannot read it.

3. Validation - SSL conducts a cryptographic word count to ensure data integrity between the server and the user. The word count or checksum provides a count of the number of bytes in a document and ensures the exact number of bytes is transmitted and received. With SSL, even this checksum is encrypted so it cannot be modified. If a message is not received in its entirety or if it has somehow been corrupted or changed, it is rejected and another copy of the message is sent automatically.

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How can I tell when my connection is secure?
To confirm that your information is encrypted perform the following steps:

With a Netscape browser, right-click, select 'View Frame Info' or select 'View' | 'Page Frame Info' from the browser menu bar. For Macintosh users, Ctrl-click, select 'New Window with this Frame' OR select 'View' | 'Page Info' from the browser menu bar.

With an Internet Explorer browser, right-click, select 'Properties.' For Macintosh users, Ctrl-click, select 'Open Page in New Window.'

Check the web address that you have accessed. If you are in a secure area, the address will appear as https://www. Notice the "s" in the address. This means that you have accessed a secure server.

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User Name and Password
To access account information, you must provide a User Name and a Password to enter the secure area of the site. Your Password is not displayed when entered. If you do not provide this information, we cannot establish a connection to the Insightek Report Center for you.
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How I can protect myself?
Protect your Password.
  • Never reveal your Password to anyone.
  • Never write your Password down where anyone can find it or figure out what it is.
  • Do not use the same password for different accounts (for example your Insightek Password should not be the same as your e-mail password). The compromise of a single system should not jeopardize the security of other systems you use.
  • Change your password often, and be sure that you do not use common words that can be found in a dictionary, or numbers in a series. Try using birthdays combined with pet names, or sports teams combined with a birthday for example.
  • Never access the Insightek secure site from a computer that an untrusted individual may have access to.
  • Treat your Insightek User Name and Password with more care than you use for your ATM or credit card PIN. With the PIN, you need to present the card. Here you only have the Password.
  • Be sure that no one is physically watching as you enter your Password.
  • Take standard precautions to keep your computer free from viruses because there are some that could be used to capture your keystrokes.
End your Session.
  • Use our "Log Out" feature if you are going to be away from your computer for an extended period of time. The logout will end your session and you will be forced to submit your User Name and Password before entering the web site again.
  • Shutting down your browser is also a good way of preventing others from using your access.
  • After a period of inactivity your current session on the web site will automatically timeout. To restart your session, all you have to do is re-enter your User Name and Password at the login screen.
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Network Security and Monitoring
Firewalls are used to shield Insightek's systems and proprietary network from any unauthorized Internet traffic. The purpose of a firewall is to ensure that only Insightek traffic is allowed to pass to Insightek systems and networks all other traffic from the Internet is rejected. Firewalls also create logs of network traffic that allow for centralized auditing and security monitoring. Ensuring the security of your confidential information is an ongoing process at Insightek. As such, we employ around the clock security monitoring of the Insightek systems and network.
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Is it safe for me to view confidential information over the Internet?
As reported in a recent Knight-Ridder News Service article (which appeared in the Philadelphia Inquirer), "In 1997, there were no reports of credit-card information stolen on the World Wide Web during a transfer of information over a Secure Socket Layer (SSL) line, the kind of line used by Netscape Navigator and Microsoft Explorer. There were no slip-ups. None." In the same article, Russell Bodoff, general manager of the Better Business Bureau Online, stated that consumers need to understand "that the Internet is a safe, reliable place to conduct business." In a Washington Post article, David Medine of the Federal Trade Commission suggested that it is much safer to transmit your credit card number over the Internet than to give it to a waiter at a restaurant or read it aloud over a cordless phone two activities that are generally taken for granted as safe.
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Security Definitions
Authentication: The process of verifying the identity of both of the participants involved in communication.
Cookie: A "cookie" is a small text file placed on your hard drive by our Web Page server. Cookies are commonly used on Web sites and do not take up much space, harm your system, or provide anyone information about you or your computer.
Encryption: A method of scrambling information while it moves from one source to another to prevent others from reading it.
Firewall: Firewalls are used to shield Insightek's network from the Internet.
Online Security: Insightek makes certain security recommendations to help protect your account.
Secure Browser: An Internet browser that has SSL encryption version 3.0 or higher to conduct secure financial transactions over the Internet.
Secure Socket Layer (SSL): A form of security that uses authentication, encryption, and verification to protect information being transmitted over the Internet.
Secure Transaction: A transaction that is protected from outside tampering.
Verification: The process of examining data transmitted over the Internet to guarantee that it was not altered (either intentionally or accidentally) during transit.
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