|
| What
hardware and software do I need to access reports online? |
| For
your connection to the Internet, we recommend a modem with a
baud rate of 28.8 or higher. An ISDN-, DSL-, or a dedicated
connection through your company's Local Area Network (LAN) is
preferred. |
| In order
to access Insightek's Report Center through the internet, you
will need an internet browser that supports secure websites
using the following security: |
- For
U.S. Customers: 128-bit encryption (also called domestic-,
U.S.-grade, or strong encryption), to encode information
so that it cannot be read by someone other than you.
- For
International Customers: 40-bit encryption (also called
international-, or weak encryption), to encode information
so that it cannot be read by someone other than you.
- Secure
Sockets Layer (SSL) version 3.0 protocol, which ensures
that communication between your computer and our Web server
can't be interrupted or intercepted by an unauthorized user
while you are accessing reports.
|
| Both
Netscape Navigator® or Microsoft® Internet Explorer 4.0 or higher
meet these requirements. No other special software is needed.
|
*For
more information on browser encryption, see our Security
Information Help page.
|
| Click
here to check your current browsers security and encryption
levels. |
| If your
browser does not meet the Insightek's requirements, use one
of the following links to download an upgraded browser: |
 |
| Microsoft®
Internet Explorer 5.0x 128-bit version. To upgrade to the
enhanced Internet Explorer web browser with 128-bit encryption:
|
 |
| Netscape
Navigator® 4.0x. To download the 128-bit version, choose
the operating system, language, and product version; then select
"Download strong U.S./Canada-only encryption if available";
then click on the "Download for Free" button. |
 |
| If
you have America
Online, use the keyword UPGRADE. |
| Remember
that once you've downloaded the proper browser, you must install
it on your computer. Follow the browser manufacturer's instructions
that appear on your screen. |
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|
| How
can I tell when my connection is secure? |
| To confirm
that your information is encrypted perform the following steps: |
| Place
your cursor in the frame you want to check. |
| With
a Netscape browser, right-click, select 'View Frame Info' or
select 'View' | 'Page Frame Info' from the browser menu bar.
For Macintosh users, Ctrl-click, select 'New Window with this
Frame' OR select 'View' | 'Page Info' from the browser menu
bar. |
| With
an Internet Explorer browser, right-click, select 'Properties.'
For Macintosh users, Ctrl-click, select 'Open Page in New Window.'
|
| Check
the web address that you have accessed. If you are in a secure
area, the address will appear as https://www. Notice the "s"
in the address. This means that you have accessed a secure server.
|
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|
| What
are some other considerations? |
| JavaScript
and Java are two languages that are used to help navigate through
and increase the functionality of the Insightek Report Center.
To verify that your browser is Java and JavaScript enabled,
check your browser options or preferences. If your browser is
not JavaScript or Java compatible, you will have to download
and upgrade your browser. |
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|
| What
is JavaScript? |
| JavaScript
is a script-based programming language that can be used to write
programs that are executed by a web browser. |
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|
| Does
my browser have Java and JavaScript? |
| The
Java platform and JavaScript capabilities are incorporated into
all major Web browsers. If you have Netscape Navigator 3.01
or higher, Microsoft Internet Explorer 3.0 or higher, or later
versions of America Online browsers, you have the ability to
see Java applets (applications) and JavaScript features. Verify
that your browser has JavaScript and is Java enabled. |
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|
| What
are Cookies? Can I turn them off? |
| Cookies
are a means of communication between the Insightek web servers
and your computer. As you browse the web site, your browser
may ask you to accept cookies. Allowing a Web site to save a
cookie on your machine does not allow anyone to access any information
on your computer other than the contents of the cookie, which
was created by the website in the first place. Only the website
that created the cookie can read it. We recommend that you choose
to accept all cookies in your browser preferences, as this will
provide a better browsing experience. For more information about
cookies, and to set up your cookie preferences, refer to the
help section of your browser. |
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|
| What
is Insightek's email policy? |
| We send
several basic types of email to our customers: |
- Account
Information: We use email to send account-specific information
and other legal correspondence, such as new terms and conditions
related to your account.
- Reports:
We use email to send some reports to our clients such as
alarm situations and time-critical reports.
- Special
Opportunities: We also use email to send customers special
deals and promotions that we think you would find valuable.
|
| If you
prefer not to receive special opportunity emails, simply email
us with your request. Be sure to include your Name, User
Name, and Account Name in the body of your email. Requesting
that your name be removed from the 'Special Opportunities' mail
list will not effect 'Account Information' and 'Report' email
services. |
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